MEDICAL SERVICE: The festival grounds include a medical service that will provide basic care in case of emergency.
Non-stop emergency hotline to the medical service coordinator: +420 739 80 70 20
Locations of 5 ambulances:
Ambulance 1 – Main entrance
Ambulance 2 – Česká spořitelna stage
Ambulance 3 – ČEZ Family Park
Ambulance 4 – Gong
Ambulance 5 – Hlubina
If you see someone in need of medical help, do not hesitate to contact the medical service or the festival staff.
NEAREST PHARMACY: Lékárna Karolína, Nová Karolína shopping mall, second underground floor (-2), Jantarová 3344/4, 702 00 Ostrava, opening hours MON–SUN 09.00–21.00.
NEAREST EMERGENGY PHARMACY SERVICE: weekdays 6.00 pm - 7.00 am, Saturdays, Sundays and holidays round the clock. Tel.: +420 596 192 373, Emergency dispensing is located in the pharmacy building inside the hospital grounds to the right of the main entrance. City Hospital Ostrava-Fifejdy – Pharmacy, Nemocniční 898/20, 702
NEAREST EMERGENCY ROOM: General Medical Emergency Service for Adults and its opening hours: weekdays: 5.00 pm - 5.00 am, Saturdays, Sundays and holidays: 24 hours, Ostrava City Hospital, Varenská 5, Moravská Ostrava. General Medical Emergency Service for Children and Youth and its opening hours: weekdays: 3.30 pm - 6.30 am, Saturdays, Sundays and holidays: 24 hours, Children's Medicine Building of the Ostrava City Hospital, Janovského 6, Moravská Ostrava. General Medical Emergency Dental Service and its opening hours: weekdays: 6.00 pm - 6.00 am, Saturdays, Sundays and holidays: 24 hours, Ostrava City Hospital, Varenská 5, Moravská Ostrava. Necessary contacts: The Medical Emergency Service (adults, children, dental) can be contacted via the Ostrava City Hospital switchboard at 596 191 111, 731 446 690.
MENTAL HEALTH:"Not feeling well? Are you scared? Are you anxious?" If any of the festival visitors experience similar unpleasant feelings for any reason, they will find help on the spot. Shelter and reassurance for those in need will be provided in the Mental Health tent, located in front of the main gate, by experts from among the volunteers and employees of ADRA, o.p.s., who have completed the relevant courses and have experience in providing psychological first aid and interventions. The Mental Health tent is open to all those who need psychological support, including children and adolescents. There is also a small children's corner. In case a parent who needs psychological support comes with a child. The emergency hotline is +420 601 394 649