The Colours of Ostrava festival has long been committed to visitors with disabilities and is considered one of the most accessible events not only in the Czech Republic, but also internationally.
If you have any health limitations and are unsure whether to attend our festival, there’s no need to worry. You are warmly invited to Colours of Ostrava again this year. Thanks to our services, we will make your stay at the festival as comfortable as possible, so you can enjoy the music and the full programme with ease, without stress and without barriers, in the fully accessible DolnĂ VĂtkovice venue.
You can look forward to discounted tickets (with free admission for companions of ZTP/P holders), special viewing platforms, and accessible transport across Ostrava. There is also an accessible campsite and the option to book a personal assistant. Services for wheelchair users are available, including parking reservations and accommodation in an accessible campsite.
For visitors with visual impairments, a practical guide in Braille is provided, including a tactile map of the festival grounds as well as a 3D model of the Gong Auditorium.
Visitors with hearing impairments can take advantage of interpreted talks and concerts, as well as a designated area in front of the main stage.
If you are missing any information, feel free to stop by the Info Point at the main festival entrance. You will also find accessible taxi services and reserved parking for holders of ZTP and ZTP/P cards.
And whenever you feel like taking a break, the Relax Zone is there for you, offering a calm and welcoming atmosphere.
We look forward to seeing you – and we believe you’ll enjoy Colours of Ostrava to the fullest.
How can you contact us?
E-mail: bezbarier@colours.cz is available year-round, and from May 15, 2026, you can also reach us via the contact phone line +420 731 932 768, where you’ll get all the information you need about the project.
For booking all services, please use the e-mail rezervacebezbarier@colours.cz or call +420 601 050 255.
COLOURS WITHOUT BARRIERS – MORE INFORMATION:
1. Reduced admission
option to purchase a four-day festival ticket for 1490 CZK for holders of ZTP and ZTP/P disability cards, cashless payment only
tickets can be purchased only on site at the dedicated Colours Without Barriers ticket office located at the main entrance
Opening hours of the ZTP Ticket Office:
Monday, July 13, 2026: 14:00–20:00 Tuesday, July 14, 2026: 14:00–20:00 Wednesday, July 15, 2026: 11:00–22:00 Thursday, July 16, 2026: 11:00–22:00 Friday, July 17, 2026: 11:00–22:00 Saturday, July 18, 2026: 11:00–22:00
for faster processing at the ticket office, visitors may reserve tickets in advance via email: rezervacebezbarier@colours.cz – we record name, surname, card number, companion’s name, and type of disability for statistics and service improvement
one discounted four-day ticket per ZTP card
one discounted four-day ticket including free companion entry per ZTP/P card
children under 15 with a ZTP/P card: companion pays 1490 CZK
ZTP and ZTP/P cards from other EU member states are accepted
2. Colours Without Barriers Facebook Group
the group serves for better communication with you; we publish all current information, news, and updates there
this group is not used for booking any services
you can find the group here
3. Services for Visitors with Autism
possibility to pre-order a guide specially trained to accompany people with autism; this service is free of charge, maximum duration 8 hours/day
possibility to visit a special relaxation zone exclusively for visitors with ASD within the festival grounds, marked in the special Colours Without Barriers map for visitors with disabilities
an inflatable Snoezelen therapy tent will be available in the ÄŚEZ Family Park
4. Services for Visitors with Hearing Disabilities
special area reserved only for visitors with hearing impairments directly in front of the main stage; we kindly ask these visitors to arrive at concerts in good time
option to book in advance an escort who knows the basics of sign language; this service is free of charge and the maximum time for providing an escort is 8 hours per day
selected talks and discussions at the Meltingpot forum will be interpreted into Czech Sign Language
selected concerts will also be interpreted into artistic sign language
a complete list of concerts and talks interpreted into sign language will be available for download here
basic information about the project in Czech Sign Language can be found in this short video:
5. Services for visitors with visual impairments
option to book in advance an escort specially trained to accompany blind and visually impaired visitors; this service is free of charge, with a maximum of 8 hours per day
practical guide for blind visitors in Braille
tactile map of the festival grounds for blind visitors, with all stages marked
at the Colours Without Barriers Info Point located at the main entrance, a 3D tactile model of the Gong Hall will be available for borrowing
the 3D model of the Gong Hall is lightweight and portable; visitors with visual impairments can borrow it free of charge with a refundable deposit of 200 CZK, helping them better visualize the space where our most attractive talks, concerts, and theatre performances take place
6. Accessible Campsite
This year we offer accessible accommodation for our visitors in the festival campsite located at SlezskoostravskĂ˝ hrad (Silesian-Ostrava Castle).
Within the campsite, we designate a special area for visitors with ZTP or ZTP/P disability cards, offering:
50 festival tents, each intended for two people – accommodation free of charge
20 places for your own tent – space provided free of charge
40 parking spaces free of charge
Capacity of the campsite is limited and a reservation of a tent, a spot for your own tent, or a parking place is required in advance via email: rezervacebezbarier@colours.cz or by phone at +420 601 050 255.
based on your reservation for the campsite, we will issue a voucher with a barcode and send it to you by email
once printed, the voucher will authorize your entry to the campsite
when entering the campsite, in addition to the voucher, you must present a valid ZTP or ZTP/P disability card
for voucher holders, we will ensure the sale of discounted festival tickets (1490 CZK) directly in the campsite, so you do not need to visit the special Colours Without Barriers ticket office at the main festival entrance (cashless payment only)
without prior reservation (without a voucher), we cannot guarantee accommodation in our campsite
7. Parking Reservations
next to the festival grounds, we have reserved 60 free parking places for holders of ZTP and ZTP/P disability cards
in the campsite parking area, we have reserved 40 free parking places (see point 6)
reservations will be made via email: rezervacebezbarier@colours.cz or phone +420 601 050 255
to make a reservation, you must provide the licence plate number, phone number, disability card number and type of disability (for statistics and service improvement)
based on your reservation, we will issue a voucher with a barcode and send it to you by email
once printed, the voucher will authorize your parking
on site, in addition to the voucher, you must present a valid ZTP or ZTP/P disability card
without prior reservation (without a voucher), you will not be able to park in the festival area
8. Accessible Transport within Ostrava (BB TAXI)
rides will operate only from the festival, within the city of Ostrava and its suburbs that are part of the Ostrava Public Transport System
for rides from the festival, a special BB TAXI stop at the main festival entrance will be used
two accessible BB TAXI vehicles will depart every hour between 19:00 and 02:00, taking you to your hotel, the train station, or home within Ostrava
the price of accessible transport within Ostrava is 100 CZK per ride/person, cashless payment only
the organizer reserves the right to refuse transportation to intoxicated or inappropriate passengers
for more information about accessible transport, a dedicated phone line is available from 1 July 2026 at +420 732 253 505
9. Colours Without Barriers Guides
Guides are volunteers who help visitors navigate the festival grounds, accompany them, and guide them through the program
you can reserve a guide in advance who knows the basics of Czech Sign Language
visitors who are blind or visually impaired can request a guide specifically trained for supporting visually impaired individuals
it is also possible to request a guide specially trained to accompany visitors with autism
please note that our guides do not provide personal assistance services in social care (meals, hygiene, etc.)
if a ZTP or ZTP/P visitor is non-communicative or requires full-day assistance from another person, their companion must be present in the festival area at all times and remain reachable at any moment
guide reservations can be made via email: bezbarier@colours.cz or from 15 May 2026 via infoline+420 731 932 768
guides can be recognized by their “Colours Without Barriers Guide” t-shirts
this service is free of charge
the maximum duration of guide service is 8 hours per day
10. Special Zones, Equipment and Facilities for Visitors with Disabilities
the “Colours Without Barriers Chill-out Zone” offers a space for rest and relaxation; it is located near the World of Technology and marked on the special Colours Without Barriers map. The zone was created thanks to our partner CTP Park.
another service is the “Pneuservis & Charging Point – Colours Without Barriers”, where you can have your electric or mechanical wheelchair repaired, or recharge an electric wheelchair. This service is provided by Ortoservis s.r.o., located in the OSTRA DAKAR ZONE in front of the Gong building.
the Colours Without Barriers ticket office is located at the festival’s main entrance; discounted tickets can only be purchased here (except for accommodation in the camp – see point 6)
a special entrance for ZTP and ZTP/P visitors is available at the main entrance, where these visitors receive priority check-in
lockable accessible toilets – TOI TOI; each holder of a ZTP or ZTP/P card will receive a code for these toilets at the Colours Without Barriers Info Point
the festival area also includes accessible flushing toilets equipped with the Eurokey system; don’t forget to bring your key or arrange one in advance
two accessible viewing platforms reserved exclusively for wheelchair users – one located near Stage 1 and another near Stage 2
all accessible buildings in the area (Aula Gong, STC, DĹŻl Hlubina) are equipped with accessible toilets and lifts
11. Practical Guide with Map
The festival issues a special map of the grounds highlighting all locations designated for ZTP and ZTP/P visitors (accessible toilets, platforms, lifts, showers, camp, parking, BB TAXI stops).
The map in Czech and English also includes practical advice for visitors with disabilities.
A Braille version with a tactile plan of the grounds, including marked festival stages, is also available.
The guide with the map is available free of charge at the Colours Without Barriers Info Point and the Colours Without Barriers ticket office.
From 15 May 2026, the Colours Without Barriers info line will be operational year-round: +420 731 932 768, bezbarier@colours.cz.
The phone line for BB TAXI information is active from 1 July 2026 at +420 732 253 505.
We have set up a new reservation email: rezervacebezbarier@colours.cz and reservation hotline +420 601 050 255 (active from 1 April 2026) — for parking, camp reservations and ZTP/ZTP/P tickets.
During the festival, all essential services for visitors with disabilities will be concentrated at one place at the main entrance to the festival area (Info Point, ticket office, accessible taxi stand, parking spaces reserved for ZTP and ZTP/P visitors).
