Colours without barriers

After a two-year gap, we are once again looking forward to welcoming disabled visitors! This year, as always, we want to offer them an above-standard service, which makes our festival unique even in this regard. As part of the Colours Without Barriers project, which we are organising with our project partner Česká pošta (Czech Post), we strive to facilitate the stay of these visitors, so that they can enjoy the music and other parts of the festival programme in the wheelchair-accessible area of Dolní Vítkovice without having to worry about a thing. We believe that this project will help us welcome more disabled visitors than ever before, and not only from the Czech Republic, but also from abroad. 

One of the new features this year are services for autistic visitors. For better communication, we have also created the new Colours Without Barriers Facebook group, where we will not only post all the important information but also interesting facts about our project. 

For several years, our standard service has included discounted ticket prices for ZTP (severe disability) and ZTP/P (severe disability requiring a guide) card holders, free admission for the persons accompanying ZTP/P card holders, special grandstands, wheelchair-accessible transport within the city of Ostrava, or for instance the option of booking a trained assistant.

We arrange wheelchair-accessible accommodation for disabled visitors at hotels in Ostrava according to availability.  We also offer these visitors the opportunity to book a place in the festival tent city, including a parking space. It is also possible to book a parking space directly at the entrance to the main festival site.

For visually impaired visitors, we have once again prepared a practical guidebook about the project in Braille with a tactile plan of the site and a special 3D tactile model of the Gong Auditorium.

Visitors with hearing impairments can enjoy selected lectures of the Meltingpot Forum discussion interpreted in sign language. Even selected concerts of Czech and foreign bands will be interpreted.  

To improve the comfort of our disabled visitors, we have concentrated all important services in one place at the main entrance to the festival site. At this location, you will find an Info Point and the Colours Without Barriers ticket office, a wheelchair-accessible taxi rank and a car park reserved exclusively for disabled visitors, including those requiring a guide. 

Our contact e-mail address bezbarier@colours.cz is available all year round, and our phone line (+420) 731 932 768 will be available from 15 May 2022 onward. Contact us to find out all essential information about the project and to book the services described below.

The partner of the Colours Without Barriers project is Česká pošta, a. s. 

Colours Without Barriers – further information:

1. Discounted admission fee 

  • possibility for ZTP and ZTP/P card holders to purchase four-day festival tickets for a special price of CZK 890
  • tickets can only be purchased on the festival site at the separate Colours Without Barriers ticket office located by the main entrance to the site
  • to save time at the ticket office, visitors can book tickets in advance by e-mail at bezbarier@colours.cz - we will register the visitor’s name, surname and card number and the guide’s name
  • it is only possible to purchase one discounted four-day ticket per ZTP card
  • it is only possible to purchase one discounted four-day ticket per ZTP/P card, including free admission for their guide
  • if the visitor is a minor aged up to 15 years holding a ZTP/P card, the admission fee for the guide will be CZK 890
  • we also accept disabled citizen cards issued by other EU member states 

2. NEW! Services for autistic visitors

  • advance booking of an assistant specially trained for accompanying autistic persons; this service is free of charge
  • possibility of visiting two relaxation zones on the festival site, which will be marked on a special map for disabled visitors
  • in the ČEZ Family Park you will find an inflatable tent for Snoezelen therapy
  • you will also find a relaxation area with bean bags, where you can sit for a while and escape the hustle and bustle of the festival

3. NEW! The Colours Without Barriers Facebook group

  • to make communication easier, we have created a new Facebook group where we will publish all current information, news and interesting facts
  • you can find the group at this link

4. Services for hearing impaired visitors

  • advance booking of an assistant who knows the basics of sign language; this service is free of charge
  • selected lectures and discussions of the Meltingpot Forum will be interpreted in Czech sign language
  • leading American sign language interpreter Amber Galloway Gallego will be appearing at the Meltingpot Forum, where she will interpret selected concerts of foreign stars in artistic sign language. Selected concerts of Czech performers will be interpreted in artistic sign language by the group Hands Dance
  • all of these selected lectures and concerts will be marked in our information materials and on our website with a pictogram for the deaf and hard of hearing: 

 

5. Services for visually impaired visitors

  •  advance booking of an assistant specially trained for accompanying visually impaired persons; this service is free of charge
  • a practical guidebook in Braille 
  • a tactile plan of the site with markings of all festival stages
  • visitors can borrow a 3D tactile model of the Gong Auditorium in the foyer of the auditorium, where they will also find the ticket sales point for performances held in the auditorium
  • the 3D model of the Gong Auditorium is lightweight and portable. Visually impaired visitors can borrow it in exchange for a refundable deposit of CZK 200. Thanks to the model, these visitors can better imagine the space where our most attractive lectures, concerts and theatrical performances are held 

6. Booking wheelchair-accessible accommodation

  • option of booking accommodation in Ostrava in wheelchair-accessible hotels by writing to us at bezbarier@colours.cz.
  • please be aware that the capacity of wheelchair-accessible accommodation in Ostrava is highly limited and requests will be handled on a first-come-first-served basis
  • all individuals shall cover their own accommodation costs

7. Wheelchair-accessible tent city next to the festival site

  • this year we will once again be offering visitors wheelchair-accessible accommodation at the festival camp next to the Colours of Ostrava site
  • an area of the campsite next to the festival site will be especially designated for disabled visitors with ZTP and ZTP/P cards, where the following will be offered: 
    • 50 tents which we will put up, each of which is intended for two people – free accommodation
    • 30 places for putting up your own tent – space provided free of charge
    • 10 parking spaces free of charge
  • capacity at the tent city is limited, so you will need to book a tent, a place to put up your own tent, and a parking space in advance by writing to us at: bezbarier@colours.cz
  • based on a tent city booking, we will issue and send you a voucher containing a barcode by e-mail
  • after printing out the voucher, you will be entitled to access the tent city 
  • as well as presenting the voucher, you will also need to present a valid ZTP, or ZTP/P card to enter the tent city
  • voucher holders will be able to purchase discounted tickets for CZK 890 at the campsite itself, so disabled visitors won’t need to buy tickets from the special Colours Without Barriers ticket office by the main entrance to the festival site
  • without an advance booking (without a voucher) we will not be able to guarantee you accommodation on our campsite 

8. Booking parking spaces 

  • 50 free parking spaces have been reserved in the car park next to the festival site for ZTP and ZTP/P card holders
  • 10 free parking spaces have been reserved in the campsite car park (see article 7)
  • to make a booking, contact us by e-mail at: bezbarier@colours.cz 
  • based on your booking, we will issue and send you a voucher containing a barcode by e-mail
  • after printing out the voucher, you will be entitled to use the parking space  
  • as well as presenting the voucher, you will also need to present a valid ZTP, or ZTP/P card on site 
  • without an advance booking (without a voucher) you will not be permitted to park on the site

9. Transport around Ostrava by wheelchair-accessible taxi (known as a BB taxi)

  • journeys will only be possible within the city limits of Ostrava and its suburbs that form part of the public city transport network
  • journeys to the festival will be available until 5 p.m. on festival dates 
  • journeys to the festival can be booked in advance by calling a phone number designated exclusively for booking wheelchair-accessible transport: (+420) 732 253 505; the number will be in use from 11 July 2022
  • for journeys from the festival, there will be a special BB taxi stop with its own timetable at the main entrance to the site
  • at regular hourly intervals between 7 p.m. and 2 a.m., two BB taxis will depart from the festival site and take you to your hotel, the railway station, or your home within the city limits; this service must be booked in advance 
  • wheelchair-accessible transport within the Ostrava city limits costs CZK 50 per person for each journey
  • the organiser reserves the right to refuse transport to inebriated and unruly visitors  

10. Colours Without Barriers Assistants

  • our assistants are volunteers hired to make it easier for our disabled visitors to get around the festival site, to accompany them, and to act as their companions and guides to the festival programmes
  • you can book an assistant who masters the basics of Czech Sign Language in advance
  • it is also possible to book an assistant specially trained as a guide for the visually impaired
  • advance booking of an assistant specially trained for accompanying autistic persons
  • please be aware that our assistants do not provide personal assistance services for welfare needs (arranging food, help with hygiene, etc.)
  • you can book an assistant by e-mail at bezbarier@colours.cz or, from 15 May 2022, via our info line (+420) 731 932 768 
  • assistants on the festival site can be identified by their Colours Without Barriers Assistant t-shirts 
  • this service is free of charge

11. Special equipment and facilities for wheelchair users 

  • Colours Without Barriers ticket office by the main entrance to the festival site – discounted tickets may only be purchased at this ticket office (except for campsite accommodation, see article 7)
  • special entrance for disabled visitors by the main entrance to the festival site, where these visitors are given priority service 
  • lockable wheelchair-accessible toilets (all ZTP and ZTP/P card holders will receive their own key at the Colours Without Barriers Info Point in exchange for a refundable deposit of CZK 100) 
  • wheelchair-accessible grandstands (one with a place exclusively reserved for wheelchair users, and a second only accessible to disabled visitors) 
  • all accessible areas on the festival site (Gong Auditorium, STC, Hlubina Mine) have wheelchair accessible toilets and lifts
  • a wheelchair accessible shower located in the DOV visitor centre building (next to the blast furnace) designated for our disabled visitors only, opening hours: 14-16 July from 8 a.m. until the festival site closes

12. Practical guidebook with map 

  • the festival organisers have created a special map of the festival site outlining all areas designated for ZTP and ZTP/P card holders (wheelchair accessible toilets, grandstands, lifts, shower, tent city, car park, BB taxi rank) 
  • the map, published in both Czech and English, features practical advice for disabled visitors to the Colours of Ostrava festival
  • we also have a practical guidebook in Braille, complemented with a tactile plan of the site marking all festival stages
  • the guidebook and map are available free of charge from the Colours Without Barriers Info Point and at the special Colours Without Barriers ticket office 
  • if you decide not only to take a closer look around our festival site, but also around Ostrava, we will be happy to direct you to an interactive map of accessible parts of the city. It covers approximately 450 sites and is also adapted for touchscreen mobile phones

13. Colours Without Barriers Information Centre

  • from 15 May 2022 onward, the Colours Without Barriers info line (+420) 731 932 768 will be in use; our e-mail address bezbarier@colours.cz is available all year round
  • contact us to obtain all necessary information concerning the Colours Without Barriers project and to book any of the services described above
  • the telephone number for booking BB taxi wheelchair-accessible transport is (+420) 732 253 505, and will be available from 11 July 2022
  • For your comfort during the festival, we have once again concentrated all important services in one place at the main entrance to the festival site. At this location, you will find an Info Point and the Colours Without Barriers ticket office, a wheelchair-accessible taxi rank and a car park reserved exclusively for disabled visitors, including those requiring a guide. 

The Colours Without Barriers project is managed by:

  • Mgr. Katarína Kijonková (project manager)
  • Monika Macháčková (project coordinator)

For more details contact:

  • general information:  (+420) 731 932 768 (from 15 May 2022)
  • BB taxi bookings: (+420) 732 253 505 (from 11 July 2022)
  • e-mail: bezbarier@colours.cz
  • Colours Without Barriers Facebook group

PLEASE REGULARLY CHECK OUR WEBSITE, AS SOME PROJECT-RELATED INFORMATION MAY BE UPDATED BEFORE THE FESTIVAL BEGINS.

Not found what you were looking for? Write to us.

Send us e-mail and we will try to get back in touch as soon as possible.

informace@colours.cz